Why choose Rubric?
As corporate lawyers, we prioritise effective, clear, and regular communication, guided by our Client Communication Charter.
Rubric’s Client Communication Charter
With proactive communication, we shine above the uncertainty of other law firms. Say goodbye to that infuriating lack of communication and hello to natural, timely updates that keep you in the loop.
Why we have a Communications Charter
Timely, open communication reduces stress, anxiety and missed opportunities. We get that. So to give you peace of mind, our corporate lawyers create a personalised communications schedule exclusive to you. You will know what to expect and when.
We promise to:
- Send you a clear written outline of our services and fees before any work starts.
- Outline your communication plan, detailing how often you want to hear from us, how you want us to contact you and which parts of the process you’d like to know more about.
- Arrange regular updates with your lead solicitor.
- Answer emails, calls, letters or messages within 24 hours.
- Get in touch with you if there are any issues or changes in your matter.